Customers & stores
Customer → sub-customer → store hierarchy with billing that rolls up to the account, and contacts tagged at every level.
ServiceResQ is the office system for service providers — customers, work orders, site-walk estimates, crews, invoicing and equipment in one place. Kill the spreadsheets, the Dropbox-folder sprawl, and the five disconnected tools.
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Everything an office runs on, connected. No re-keying, no folder hunting, no lost paper estimates.
Customer → sub-customer → store hierarchy with billing that rolls up to the account, and contacts tagged at every level.
Capture by channel — FM platform, phone, email, text. Run the full open → complete → invoiced lifecycle, bundle standing issues into visits, and automate recurring PM.
Mobile site-walk takeoffs flow into two-tier estimates: detailed internal cost components for you, a clean, professional quote for the client.
Retrospective hours tied to each job for true actual-vs-estimate costing — with employee & 1099 records and effective-dated rates.
Convert approved estimates straight to invoices, handle change orders for extra work, and roll billing up to the customer.
Track equipment per store with warranties, and keep photos, quote PDFs, contracts and COIs attached right on the record — no Dropbox.
Your customers don't care about your tools — they care that the job gets done, done well, and done on schedule. ServiceResQ keeps every promise visible, every job costed, and every record one click away — so you become the provider they never think about replacing.
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